OfficeArc for trades & field service

Stay on the job. Keep on top of the office.

OfficeArc is being designed to handle agreed enquiries, visits, quote follow-up and customer messages, giving tradespeople fewer office jobs to return to after a day on site.

Enquiry→Site visit→Quote follow-up→Booking→Job update→Completion

The everyday problem

Customers call while you're on site.

  • A new estimate enquiry needs a response before the customer tries someone else.
  • A quote has been sent, but no one has followed up.
  • A customer wants an update while you're finishing another job.

What we could take care of

Practical office help, agreed with you first.

Enquiry details

Record the type of work, location and callback details, then pass you a clear next action.

Visits and bookings

Offer appointment options from the availability and rules your business has approved.

Quote follow-up

Check whether a customer has a question or is ready to book, without changing your price.

Customer updates

Send information confirmed by your team so customers know what happens next.

An example

A quote that doesn't get forgotten.

A customer requests a site visit while you're busy. The enquiry is logged, a suitable callback or visit is arranged, and the quote is followed up at the agreed time. You still decide the price, scope and whether to take the job.

What stays with you

Your trade expertise and decisions.

  • Technical, safety and specialist advice stays with your business.
  • Unusual prices, changes of scope and job commitments need your approval.
  • Arrival and completion times must come from your team or agreed information.
  • Payment-detail changes require separate owner confirmation.

Current status

Trades service in development.

This is a proposed service, not a live booking or support channel.

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